Terms of service

1. Overview

This website is operated by Sagar Silks. Throughout the site, the terms “we”, “us” and “our” refer to Sagar Silks. Sagar Silks offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein.

2. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

 

3. Products and Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

 

  • Return Window: Returns are accepted within 7 days of delivery.

  • Exclusions: Final sale items are excluded from returns and cannot be refunded or exchanged.

We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

4. Shipping and Logistics

We partner with Shiprocket for logistics and order fulfillment to ensure reliable delivery.

  • Processing Time: Orders are processed within 1 to 2 business days.

  • Shipping Time: Standard shipping estimates range from 4 to 7 days, depending on your location.

We are not responsible for delays outside of our immediate control, including carrier delays or unforeseen logistical disruptions.

5. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

6. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. Personal data, including billing and shipping information, is collected and shared with our platform provider (Shopify) and our logistics partner (Shiprocket) strictly to facilitate business operations and order fulfillment.

7. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws applicable in Varanasi, Uttar Pradesh, India.

8. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

9. Contact Information

Questions about the Terms of Service should be sent to us using the contact details below:

  • Business Name: Sagar Silks

  • Email: pratyushsinghi6329@gmail.com

  • Phone: +91 9250118894

  • Support Hours: 2:30 PM to 9:00 PM (Daily)

  • Location: Varanasi, Uttar Pradesh, India